Returns & Exchanges
We want you to love your new home additions, which is why we offer a straightforward 30-day return policy for unused items in their original packaging. If your selection isn't quite right for your space, our team is here to help facilitate a smooth return or exchange process.
Initiate Your Request
Contact our customer care team with your order number and reason for return to receive your unique Return Authorization code.
Prepare Your Furniture
Carefully disassemble and repackage your items in their original boxes, ensuring all hardware and protective padding are included to prevent transit damage.
Schedule a Collection
For large furniture items, we will help you arrange a professional courier pickup, or provide a prepaid label for smaller accessories and decor.
Quality Check & Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing